Professional Standards and Ethics Enforcement

Not every licensee is a REALTOR®

Know that not every real estate licensee is a REALTOR®.

The National Association of REALTORS® Code of Ethics sets forth standards of conduct and professional integrity that are the hallmark of the Illinois Association of REALTORS® and what sets apart REALTORS® from other real estate professionals.

Ethics Enforcement

The Code of Ethics imposes duties above and beyond those imposed by law or regulation and applies only to real estate professionals who choose to become REALTORS®. Members of the National Association of REALTORS® and the Illinois Association of REALTORS® are required to take ethics continuing education.

If a REALTOR® is found in violation of the Code they are subject to discipline. Many difficulties result in miscommunication and can be resolved through speaking directly with the REALTOR® or with the managing broker of the firm. If you are still not satisfied, you may want to contact the local association and consider filing an ethics complaint.

Chart: Ethics Complaint Process  | Ethics Complaints Q&A

Help Line Need help in resolving a dispute with a REALTOR®?

The Illinois Association of REALTORS® (IAR) has a Consumer Help Line to try and resolve questions relating to real estate transactions.

About the program | Code of Ethics | IDFPR website

Learn more here

What is the Illinois Association of REALTORS® Ombudsman service, and how can it help?

Watch this video to learn more. Find out how the program works and why it has been so effective. 

Illinois real estate licensees are licensed by the Illinois Department of Financial and Professional Regulation (IDFPR), Bureau of Real Estate Professions and governed by the Illinois Real Estate License Act of 2000 (225 ILCS 454).

The term REALTOR® is a registered collective membership mark that identifies a real estate professional who is a member of the National Association of REALTORS® and subscribes to its strict Code of Ethics.

Copyright Illinois Association of REALTORS®. This content cannot be reprinted in parts or in its entirety without expressed written consent to the Illinois Association of REALTORS®.