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Professionalism/Dispute Resolution FAQ

Learn about IAR's dispute resolution programs

Illinois REALTORS® believe in doing business the right way. That's why we offer two programs to help resolve disputes that may arise from real estate transactions. Here's more information on the programs and what they can do for you. 

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The Code

REALTORS® take doing business the right way seriously. They operate under a strict Code of Ethics.

Find a REALTOR®

Not every person who sells real estate is a REALTOR®, a designation that requires aditional training and adherence to the Code of Ethics. IAR has more than 41,000 members. Find a REALTOR® here
 

State regulation

The Illinois Department of Financial and Professional Regulation Division of Real Estate oversees real estate licenses in Illinois.

Does someone have a real estate license? Check here with IDFPR's lookup tool.

The Real Estate Licensing Act, the rules for all real estate practitioners, is here

Other resources

Ethics Complaint Process for filed grievances. This process must be initiated through a local REALTOR® association. 

Legal Action Fund: The association maintains a fund to help fight legal battles of importance to its membership. 

 

Professionalism/Dispute Resolution

Have a dispute? IAR can help

Breakout Text: 

The Code

REALTORS® take doing business the right way seriously. They operate under a strict Code of Ethics

Find a REALTOR®

Not every person who sells real estate is a REALTOR®, a designation that requires aditional training and adherence to the Code of Ethics. IAR has more than 41,000 members. Find a REALTOR® here. 
 

State regulation

The Illinois Department of Financial and Professional Regulation Division of Real Estate oversees real estate licenses in Illinois.

Does someone have a real estate license? Check here with IDFPR's lookup tool.

The Real Estate Licensing Act, the rules for all real estate practitioners, is here

Other resources

Ethics Complaint Process for filed grievances. This process must be initiated through a local REALTOR® association. 

Legal Action Fund: The association maintains a fund to help fight legal battles of importance to its membership. 

 

 

IAR Ethics Citation Program Request

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ILLINOIS ASSOCIATION of REALTORS®
Ethics Citation Program Complaint
522 South Fifth St.
Springfield, Illinois 62701
(217) 529-2600
 
The Illinois Association of REALTORS® Ethics Citation Program is limited to specific violations of the REALTOR® Code of Ethics. Other ethics complaints which fall outside of the articles listed below should be handled through the regular complaint process. Please read the sections of the Code below and make sure your submission meets one of the criteria.  If you have questions, you may call the Citation hotline at (217) 529-6137.
 
 
Article 1
  • Accessing or using listed or managed property on terms or conditions other than those authorized by the owner or seller (SOP 1-16) $1,000
Article 3
  • Failure to disclose existence of dual or variable rate commissions (SOP 3-4). $500
  • Failure to disclose existence of accepted offers to any broker seeking cooperation (SOP 3-6). $250
  • Providing access to listed property on terms other than those established by the owner or the listing broker (SOP 3-9). $1,000
Article 4
  • Failure to provide written disclosure of REALTOR’S® interest in property being bought or sold. $500
Article 5
  • Providing professional service without disclosing interest in property $500
Article 6
  • Accepting any commission, rebate or profit on expenditures without client’s knowledge or consent. $500
Article 12
  • Failure to present a true picture in real estate communication, marketing and advertising. $250
  • Failure to disclose status as a real estate professional in advertising, marketing and other real estate communications. $250
  • Failure to disclose potential compensation or benefit received from a third party for services provided free to a client (SOP 12-2). $250
  • Advertising or offering to sell/lease property without authority of owner or owner’s authorized agent (SOP 12-4). $500
  • Failure to disclose name of real estate firm in advertising in a readily apparent manner (SOP 12-5). $250
  • Failure to disclose status of both owner/landlord and REALTOR® or licensee when advertising property in which Realtor® or licensee has ownership interest (SOP 12-6). $500
  • Falsely claiming to have “sold” property (SOP 12-7). $250
  • Failure to disclose on a website the firm’s name and state of licensure in a reasonable and readily apparent manner (SOP 12-9). $250
  • Failure to present a true picture in advertising and representations to the public including Internet content posted and the URLs and domain names used. (SOP 12-10). $250
  • Registration or use of deceptive URL or domain name (SOP 12-12). $500
  • Representing that the REALTOR® has a designation, certification or other credential that the Realtor® is not legitimately entitled to use (SOP 12-13). $500
Article 14
  • Failure to cooperate in any professional standards proceeding or investigation. $500
Article 16 
  • Use of terms of an offer to modify listing broker’s offer of compensation (SOP 16-16). $500
  • Placement of for sale/lease sign on property without permission of seller/ landlord (SOP 16-19). $250

 

Illinois Association of REALTORS®

Illinois median home prices increase 6.1 percent in August; Home sales down amid tight inventory

FOR RELEASE: September 22, 2014

For Further Information Contact: Stephanie Sievers, 217-529-2600

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Weekly 9-9-14

IAR Approves Ethics Citation Program   

IAR's Board of Directors approved a series of changes last week designed to bolster adherence to the REALTORS® Standard of Practice. Among the changes:

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Doug Carpenter

Doug Carpenter
ABR, AHWD, SFR
Coldwell Banker Honig-Bell

IDFPR Disciplines September 2014

Real Estate Disciplines

Following are recent disciplinary actions taken by the Real Estate Division of the Illinois Department of Financial and Professional Regulation, http://www.idfpr.com/News/Disciplines/DiscReports.asp

Date: 
September 2, 2014